Returns
We want you to be happy with your purchases at Bombshe - if something doesn't quite suit you, you can return it.
You have 30 days from the date you receive your shipment to make a return.
Conditions: clean product, unused , odorless and with a set of tags.
How to make a return - step by step
- Return form
Please submit your return request by logging in to your account or using the return form ( download it here).
- Product packaging
Place the returned clothing in its original packaging (or appropriately secured), attach the completed form and proof of purchase (receipt, invoice or copy thereof) if you did not report the return through your account.
- Sending a parcel
Send via CONVENIENT RETURNS or send the parcel yourself to the following address:
Bombshe
Onufrego Zagłoby Street 48, 54-514 Wroclaw
Keep the shipping confirmation with the number – it may be needed for verification.
- Verification and refund
Once we receive your package, we'll check its condition. If everything is in order, we'll issue a refund within 14 days of verification.
The refund will be made using the same payment method you selected when ordering, unless you choose otherwise (in accordance with regulations).
Returns via Convenient Returns
We cooperate with theConvenient Returns platform,
thanks to which you can send a parcel quickly and without printing a label - even from home.
Why is it worth it:
- simple and intuitive online process,
- several shipping options: Parcel locker, courier or collection point,
- ability to track the shipment in the application.
Frequently asked questions
Yes, please include forms or order numbers for all orders.
Download it online or attach a short note with your order number and details.
No, well-sealed packaging is sufficient – preferably recyclable.
Yes, you can easily bring your online return to the boutique (ul. Wita Stwosza 19/20, Wrocław).
We will refund the money using the same method used to pay for the order.
If you have chosen cash on delivery , enter the bank account number to which we should transfer the funds in the form.
Once your return has been accepted, you will receive an email confirmation from us.
We will process your refund as soon as possible – usually within a few business days, but no later than 14 days from the date we receive your package .

